Catholic Charities of the Diocese of Tulsa Volunteerism Survey

Catholic Charities of the Diocese of Tulsa
Volunteerism Survey

Catholic Charities has engaged Volunteer Central to help with an assessment of the current volunteer program and to enhance both the level of services to our clients and the experience for the volunteers. One component of this assessment is to obtain input from individuals who are current, former or potential volunteers. Please help us extend our mission of service by responding to this brief, anonymous survey by July 14.

Please compete section I (Background) and one of the other three sections (Section II - if you are a current volunteer; Section III - if you are a former volunteer; or Section IV - if you have not yet volunteered with Catholic Charities).

Section I – Background

Please check all of the following that apply to you:

1. Gender: Male Female

2. Age group: 18-25 26-35 36-50 51-60 61-70 71-80+

3.    My skills and talents are best suited for:
           Administrative tasks
           Providing direct services to clients
           Planning & organizing events
           Obtaining resources (financial, food, clothing, etc.) for clients
           Literacy training
           Professional skills (business, accounting, IT, etc.)
           Technical trades (building/construction, transportation, etc.)
             Other (please specify)

4. I have training in other languages: Yes No

If yes, what language(s) \

What level of training:
Fluently read & speak

Translate written documents

Interpreter capability

General communication skills

Very basic communication skills

Section II – Current volunteers

Please check all of the following that apply to you:

5. I currently volunteer with Catholic Charities Daily Weekly Monthly Quarterly Occasionally

6. In which of the following Catholic Charities’ programs do you currently volunteer?

St. Elizabeth Lodge
Madonna House
St. Joseph Residence
Emergency Assistance Services
Adoption Services
Immigration
Professional Counseling
Migration and Refugee Services
Xavier Medical Clinic
Our Lady of Refuge Hispanic Helping center
Rural Outreach program

7. In which other Catholic Charities’ program(s) have you volunteered? (please specify)

8. How long have you been a volunteer with Catholic Charities? Years Months

9. How long in your current program assignment? Years Months

10. What are the primary reasons for becoming a volunteer?
          Meets my need to serve others
          Opportunity to join others in extending our ministry
          Provides me an opportunity to learn new skills
          Gives me a chance to use my talents in the community
          Somebody asked me to volunteer
          I have a passion for the area of service that I support
          Somebody once helped me/my family
          I can make a positive difference in others’ lives
            Other: (please specify)

11. Please indicate the level of satisfaction you have with your current volunteer role with Catholic Charities:
          Very Satisfied
          Satisfied
          Neither Satisfied nor Dissatisfied
          Dissatisfied
          Very Dissatisfied
                What suggestions do you have to help your volunteer role become more satisfying for you?

12. Did you receive a good overview of the full scope of the Catholic Charities’ programs and given an opportunity to select your preferred volunteer assignment? Yes No

13. What suggestions do you have for improving our volunteer program?

14.   What type(s) of personal growth do you hope to achieve through your volunteer service?
         Be of service to others
         Learn new skills or increase talents
         Affiliation with like-minded individuals
         Increase my personal networking of friends/associates
         Recognition for my contribution(s)
         Ability to teach others the value of involvement
          Other: (please specify)

Section III – Former Volunteers

15. In which of the following Catholic Charities' programs have you previously volunteered?

St. Elizabeth Lodge
Madonna House
St. Joseph Residence
Emergency Assistance Services
Adoption Services
Immigration
Professional Counseling
Migration and Refugee Services
Xavier Medical Clinic
Our Lady of Refuge Hispanic Helping center
Rural Outreach program

16.   I used to volunteer regularly with Catholic Charities; but I don’t anymore because:
         I no longer have the time available
         I didn’t feel that my talents were well utilized
         It was too physically/emotionally draining for me
         I just felt burned-out and needed a break from the work
         I didn’t feel confident that I was helping
         I didn’t receive support/recognition for my efforts
         My supervision was too limited
         The work/project was completed
         I felt that I needed more training
         I didn't get along well with the other volunteers
           Other (please specify)

17.   Please indicate your level of satisfaction with your volunteer assignment at the time you stopped volunteering
      with Catholic Charities:
           Very Satisfied
         Satisfied
         Neither Satisfied nor Dissatisfied
         Dissatisfied
         Very Dissatisfied
           What suggestions do you have for making volunteer roles more satisfying for you in the future?

Section IV - Potential Volunteers

18. Approximately how often are you interested in volunteering: Daily Weekly Monthly Occasionally

19. What day(s) and time of day is your preference for volunteering?
Day(s) Time(s) to How often?

20.   What type(s) of personal growth do you hope to achieve through your volunteer service?
          Be of service to others
          Learn new skills or increase talents
          Affiliation with like-minded individuals
          Increase my personal networking of friends/associates
          Recognition for my contribution(s)
          Ability to teach others the value of involvement
            Other: (please specify)

21.   Is there a specific area of service where you would like to volunteer?   Yes    No - Wherever I can help
      If yes, please specify:

22. Would you like someone to contact you about volunteer opportunities within Catholic Charities? Yes No
If yes, please provide your contact information below and someone will contact you in the next few weeks.

Name

Address

City State Zip

Telephone Email

Thank you for providing input that will help us to continuously improve of volunteer services program.